Last updated on 23rd November 2025
At ptc. (prepaidtravelcards.co.uk), we are committed to safeguarding your privacy and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
All enquiries relating to this Privacy Policy must be submitted via the contact form on this website.
1. How We Use Your Personal Data
We may collect personal information when you contact us through our form or interact with the site. We use this information to:
- Respond to your enquiries
- Provide information or updates you request
- Improve website performance through anonymous analytics
All personal data is handled confidentially and in accordance with this policy.
2. Lawful Basis for Processing
We process personal data based on:
- Consent – when you submit information via our form
- Legitimate interests – to operate and improve our website
- Legal obligation – where required by law
3. Data Retention
We retain personal data only as long as necessary for the purposes described. Data no longer required is securely deleted or anonymised.
4. Data Sharing
We do not sell or rent personal data.
We may share limited data with trusted service providers (e.g., hosting, analytics) who act strictly under our instructions.
5. Your Rights
Under UK data-protection law, you may:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- Object to or restrict processing
- Request portability
- Complain to the ICO (www.ico.org.uk)
To exercise your rights, please contact us via the site form.
6. Cookies
We use essential and optional cookies to improve functionality, analytics, performance, and user experience.
We do not store personally identifiable information in cookies.
You may accept or reject non-essential cookies via our cookie banner or adjust your browser settings.
More details: www.allaboutcookies.org.
7. Phishing
ptc. will never ask for security information via email.
If you receive a suspicious message claiming to be from us, delete it immediately.
8. Data Security and Transfers
We maintain appropriate technical and organisational measures to protect your data.
Where data is stored or processed outside the UK, approved safeguards are used (e.g., IDTAs or Standard Contractual Clauses).
9. Changes to This Policy
Updates will be posted on this page with a new “last updated” date. Continued use of the site indicates acceptance of any changes.
10. Copyright
All content on prepaidtravelcards.co.uk, including text, graphics, and images, is owned by ptc. or licensed for our use.
No content may be reproduced without prior written permission.
11. Contact
For all privacy-related enquiries or data requests, please contact us through the form on this website.